RETURN & REFUND POLICY

Last updated: July 2026

At SevenBoots, customer satisfaction is our highest priority. We are committed to providing high-quality footwear and ensuring a positive shopping experience. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Return Eligibility

To qualify for a return:

• Your return request must be submitted within 30 days of delivery.

• Returns are completely free of charge.

• Items should be unworn, unused, and returned in their original packaging whenever possible.

• Proof of purchase may be required.

Non-Returnable Items

For hygiene and safety reasons, certain products may not be eligible for return if they have been worn, damaged after delivery, or altered by the customer.

Refund Process

After receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your financial institution.

Exchanges

If you wish to exchange an item for a different size or color, please contact our customer service team before returning the product.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us immediately at info@sevenboots.com with your order number and photos of the item.

Contact

Email: info@sevenboots.com

Phone: +1 (302) 618-7675